
Pre-Order Info
Why Is This A Pre-Order?
Straight answers before you commit — no fine print, no surprises at checkout.
What does "pre-order" actually mean here?
You're reserving a unit from our first production run before it's fully manufactured. Your order confirms demand, which is what greenlights production — instead of guessing at volume and mass-producing stock that might sit in a warehouse.
Why not just wait until it's in stock?
Small-batch production means better quality control and no overproduction. The tradeoff is a short wait — but it also means you're getting one of a genuinely limited first batch, not mass-market overstock.
Will I be charged now, or when it ships?
You're charged in full at the moment you place your order. This is what funds the production run — it's standard practice for pre-order and crowd-manufactured products, not a delayed-shipping trick.
When will my order actually arrive?
Estimated shipping is October 2026. You'll receive tracking information by email the moment your unit leaves the warehouse, and we'll email proactively if that date shifts.
What if the ship date is delayed?
Manufacturing timelines can shift. If that happens, you'll be notified by email with an updated estimate — and you're always free to request a full refund if a delay no longer works for you.
Can I cancel or get a refund before it ships?
Yes, any time before your order ships, for any reason — full refund, no questions asked. Once it's delivered, you're still covered by our 30-day money-back guarantee.
Is my payment secure on a pre-order?
Yes — payment is processed through Shopify's standard encrypted checkout, the same system used for in-stock orders. Pre-order simply changes when the item ships, not how your payment is handled or protected.